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Question

Is an online store worth it?

Yes, if what you keep per order covers your fixed costs: at 703 euro a month and 28 euro kept per order you need 26 orders a month before you earn anything.

Three numbers decide: your fixed costs per month, what you keep per order, and how many visitors those orders take.

Is an online store worth it: a knife block and cookbooks on a kitchen counter, the kind of product a shop sells online

By , COO

3 min read

Who gets there fast, and who does not

  • Products with a margin of 40 percent or moreYesEach order carries enough to pay for ads; the only question is whether the visitors come.
  • Products with a margin under 20 percentNoYou need more than twice the orders; without large volumes or a higher order value you earn nothing.
  • A shop that already has regularsYesYour buyers know you, so you need fewer ads and break even sooner.
  • Services or custom workNoA calculator or a quote form brings in more than a cart nobody fills.
  • Selling to businessesYes, ifAs an ordering portal with customer prices, which often pays more than an open store.
On this page
  1. 01The sum in three numbers
  2. 02How many visitors those orders take
  3. 03Five things that move your break-even
  4. 04Test small first

Fixed costs against orders a month

Fixed costs per month

Build, 5,000 euro over 36 months
139 euro
Platform, Shopify Basic
24 euro
Apps
40 euro
Ads
500 euro
Together
703 euro

Example amounts excl. VAT, not our price.

Orders a month to break evenOrder of 75 euro, minus 2 euro payment and packaging

  • 20 percent margin55
  • 30 percent margin35
  • 40 percent margin26
  • 50 percent margin20

The sum in three numbers

Fixed costs are what you pay every month even without a sale: the platform, apps, maintenance, the build spread over a few years, and the ads that bring visitors. What you keep per order is your price excluding VAT times your gross margin, minus what each order costs in payment fees and packaging. Divide the first by the second, round up, and you know how many orders a month you need to break even.

The example in the chart is a home accessories shop: an average order of 75 euro excluding VAT, a 40 percent gross margin and 2 euro of payment and packaging per order. That leaves 28 euro, so 703 euro of fixed costs takes 26 orders. Count your own hours too if you would otherwise spend them on the business: a store that breaks even but takes ten hours a week costs you money. Work out the margin per product with the margin calculator; what a store costs once and per month is in ecommerce website cost.

How many visitors those orders take

Orders come from visitors. If 2 percent of visitors buy, 26 orders take about 1,300 visitors a month. At 1.4 percent, the median of 433 measured Shopify stores, it is 1,858. If they come from ads, their price is already inside the 500 euro of the example: at 0.40 euro a click that buys 1,250 visitors, at 0.60 euro only 833. If your ads cannot bring the visitors for that amount, the sum does not work, however good the product. Run it for your own market with the Google Ads budget calculator, and see what each euro of ads has to return with the ROAS calculator. Why visitors sometimes come and still do not buy is in why is my online store not selling.

Five things that move your break-even

FactorWhat it doesWhat you do
Free shippingThe cost per order rises by the price of the parcelA free-shipping threshold above your average order
ReturnsIn fashion especially, each return eats your marginSize charts, honest photos, clear terms
Payment feesCards cost a percentage, some local methods a fixed feePick the plan that fits your volume
Order valueA bundle or a related product lifts every orderShow what goes with it on the product page
Returning customersA second order needs no adEmail after the purchase, a reason to come back

Selling outside the EU or importing small parcels? The new EU customs duty on small parcels changes the cost per order. What the platform itself costs per month is in is Shopify free and Shopify or WooCommerce. Selling to businesses in Belgium means e-invoices through Peppol, with other EU countries following: see is Peppol mandatory in Belgium.

Test small first

If you are unsure, start with ten products on a hosted platform and a small ad budget; after a few months you know whether people buy. How to set that up yourself is in can I build my own online store. Set a limit in advance: if you are not at half of your break-even after six months, change the product, the price or the channel before investing more. That keeps a test a test, not a cost that quietly runs on. If it works, build on a stronger base; how long that takes is in how long does it take to build an online store.

Webshop development

How VBS helps you decide and build

We first run the numbers with yours: your margin, your order value and what a visitor costs in your market. If a store pays, we build it with the links to your stock and accounting you need: webshop development. If it does not, we tell you. For SN Group we built no cart but a step-by-step cost calculator, where a visitor assembles a renovation and sends a request.

Shall we run the numbers for your store?

With your margin and order value we see together how many orders you need, and whether a store or a calculator brings in most.

Optional, if you prefer a call.

What do you want to achieve, and what is already there?

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