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Privacy statement

VBS Marketing respects your privacy. This page explains what data this site processes, why, who we share it with and what rights you have.

An office in black and white, from our shoot for FK Boekhouding
On this page
  1. Who is responsible
  2. What data we collect
  3. What we use it for
  4. How your message reaches us
  5. Anonymous count without cookies
  6. Who we share it with
  7. How long we keep it
  8. Security
  9. Your rights
  10. Making a complaint
  11. Cookies
  12. Changes

In short

This site only collects what you enter in the contact form yourself, and anonymously counts how many visitors arrive and where from. No cookies, no Google Analytics, no advertising pixels.

Who is responsible

The controller for this site is Van Bondt Solutions, trading as VBS Marketing.

  • Sint-Baafsplein 10, 9000 Ghent, Belgium
  • VAT: BE 1033.597.851
  • Email: info@vbsmarketing.eu
  • Phone: +32 483 67 58 59

What data we collect

We only collect the data you give us yourself through the contact form:

  • your name
  • your email address
  • your phone number, if you enter it
  • the service you are getting in touch about
  • your message

Along with your message, we send the language of the page and the time you sent it. The technical logs of the form service contain your IP address and browser type. If you email us directly, we process what is in your email.

What we use it for

We use your data to answer your question, arrange a conversation and follow up on any work together. We do this because you ask us to get in touch (Article 6(1)(b) GDPR). We use the technical logs to keep the form service secure and to stop spam and abuse (legitimate interest, Article 6(1)(f) GDPR).

We do not send you newsletters or advertising based on your message.

How your message reaches us

When you send the form, your message goes to a form service we run ourselves on Amazon Web Services (AWS). That service runs in the AWS region eu-north-1 in Stockholm, Sweden, inside the European Union. Through Amazon Simple Email Service (SES), it sends your message to us by email, and sends you a confirmation email.

The form service does not store your message in a database. After that, your message exists as an email in our inbox, and the confirmation in yours.

Anonymous count without cookies

We count how often a page is viewed, where visitors come from and how often someone clicks Book a call, calls or emails us, or sends the contact form. For each count we keep only the page, the language, the date, the type of click and the kind of origin of your visit: a search engine such as Google or Bing, an AI assistant such as ChatGPT, Perplexity, Gemini or Copilot, social media, another site or a direct visit. If you arrive through a link with a campaign label (utm_source), we keep that label too.

Your browser works out that origin itself, keeps it in memory only while you browse the site and sends only the category, never the address of the site you came from. No cookie is involved and nothing is stored on your device. We do not store your IP address or your browser details, so a count does not say who you are or which device you use. We add up numbers, we do not follow people.

Like the form service, the count runs on Amazon Web Services in the region eu-north-1 in Stockholm. We keep the counts for 25 months, after which they disappear by themselves. We do this to see which pages and channels really help visitors (legitimate interest, Article 6(1)(f) GDPR).

Who we share it with

Amazon Web Services processes your data on our behalf, as a processor. Beyond that, we only share your data with the service providers we need to receive email. We do not sell your data or pass it on to anyone for advertising.

How long we keep it

As long as needed to follow up on your question or project, and no longer than twelve months after the last contact, unless a legal retention obligation requires longer.

Security

We take appropriate technical and organisational measures to protect your data against loss or unlawful processing. The site and the form service only work over an encrypted connection (HTTPS).

What this site does not do

  • Set cookies
  • Use Google Analytics or other tracking services
  • Load advertising pixels from Meta, Google or anyone else
  • Build a profile of your browsing
  • Sell your data or pass it on for advertising
  • Load third-party content that tracks you

Your rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • access your data
  • have incorrect data corrected
  • have your data erased
  • have the processing of your data restricted
  • receive your data in a common, readable format or have it passed on to another party
  • object to the processing

Send your request to info@vbsmarketing.eu. We reply within one month.

Making a complaint

If you are not happy with how we handle your data, please tell us first. You can also lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit), Drukpersstraat 35, 1000 Brussels, www.dataprotectionauthority.be.

Cookies

This site does not set cookies, not even for the anonymous count. Read more in our cookie policy.

Changes

If the site changes, for example with a new service that processes data, we will update this statement. Last updated on 21 October 2026.