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Question

Can you transfer a domain name without email downtime?

Yes, if you set up every DNS record at the new registrar first: you move a domain with an authorisation code from the current registrar or registry, and the transfer itself takes hours to a few days.

The transfer code, the records you set up in advance, and what breaks when you forget one.

Transfer a domain name: a handshake across a desk, the moment a domain changes hands

By , COO

4 min read

When the transfer runs without a hitch

  • A domain moving to another registrarYesRequest the code, hand it to the new registrar, confirm, done.
  • The registrant email is out of dateNoThe code or confirmation goes nowhere; have your current registrar fix the address first.
  • A transfer lock is onNoLift it first, or switch it off in your control panel.
  • A .com registered or transferred in the last 60 daysNoUnder ICANN's current policy the registrar may refuse the move until those days have passed.
  • Your email runs on the same domainYes, ifIf MX, SPF, DKIM and DMARC already sit at the new registrar before the code is used.
On this page
  1. 01How the transfer code works
  2. 02The records that have to come along
  3. 03When to wait

How the transfer code works

Every common extension works the same way: you get an authorisation code (also called an EPP or auth code, or a transfer code) and give it to the new registrar, which requests the transfer. For a .com or another generic extension the code comes from your current registrar, and the transfer usually completes within five days, often faster. For a Belgian .be, DNS Belgium sends a transfer code to the registrant's email, valid for seven days, and the move completes within hours. Country extensions such as .co.uk or .nl have their own procedure; your new registrar tells you what it needs.

The new registrar charges a transfer fee, for a .com usually including a year's renewal; the old one sometimes charges a small fee too. Compare the yearly price after the first year as well: a low starting price is not always the lowest over three years. What your domain costs next to hosting and upkeep is in website cost per year. Bought your domain through a site builder? Then it is often registered there; see is Wix free for what happens when you leave.

The records that have to come along

Your domain moves; the records that belong to it do not move by themselves. Export or screenshot every record at the current registrar, set them up at the new one, and only then use the code. If the domain sits with a web designer who no longer replies, see my web designer disappeared.

Do not forget the three email records explained in SPF, DKIM and DMARC.

DNS recordWhat it doesIf you forget it
A or AAAAPoints your domain to your websiteYour site is unreachable
CNAME for wwwPoints www to the same sitewww stops working
MXSays where your mail arrivesYour mail stops arriving
TXT with SPFSays who may send mail for your domainYour mail lands in spam
DKIMSigns your outgoing mailYour mail lands in spam
DMARCTells receivers what to do with suspicious mailLess protection against spoofing
TXT for verificationProves ownership to Google or MicrosoftSearch Console or Microsoft 365 loses the link

A forgotten MX record hurts most. A small business receiving 150 emails a day, one in ten an enquiry or invoice, misses about fifteen messages that matter in a single day. Senders sometimes get a bounce, but not always, and a customer asking for a quote asks someone else. Copying the records takes fifteen minutes.

A .be transfer, day by day

  1. Day minus 7Record the records, lower TTLExport everything.
  2. Day minus 1Set up the recordsAt your new registrar.
  3. Day 0Request and use the codeValid for seven days.
  4. A few hours laterTransfer doneTest mail and site.
Most of the work comes before the transfer. The transfer itself takes hours; the code must be used within seven days.

Quarantine and Belgian domains

Can my old registrar block the transfer?

Only on the grounds the rules allow, such as a recent registration, a dispute or unpaid fees. A registrar may also delete a .be after you requested the code and before the transfer starts; the transfer can still go ahead, but out of quarantine.

Do I need a Belgian address for a .be?

No. Anyone can register a .be, from anywhere. The transfer works the same for a holder abroad, as long as the registrant email in the register is current.

When to wait

Do not move your domain in the week of a launch, a big mailing or the year-end close, and not on a Friday. Unsure about the name itself? Read choose a domain name first: a new name is a different move, with a 301 redirect for every old page, as moving a website to a new host explains.

After the transfer your site is usually reachable right away, and with the same URLs Google barely notices a change of registrar. If in doubt, check with the website not showing on Google tool. If your site sends forms or invoices, test those too: at Park & Wash the fleet form runs through our own mail service, which depends on the domain's records. Want emails and forms handled automatically? That is AI automation.

Website design

How VBS transfers your domain

We set up the records at your new registrar, move the domain with the code, and test mail and site the same day; your mailboxes stay where they are unless you want those moved too. For eleven client domains, Business Centrum among them, we run the form service that sends their contact forms, so the mail settings of a domain are familiar ground. Afterwards your site can stay with us under website maintenance, or we build the new one as website design.

Move your domain while your email keeps flowing?

We set up your records at the new registrar, transfer with the code, and test mail and site the same day.

Optional, if you prefer a call.

What do you want to achieve, and what is already there?

We only use your details to reply to you.